There is no “Boeing Analytics” brand yet, but one may someday be on its way, especially now that the giant aerospace and defense OEM is establishing a global services business unit and looking to exploit the aftermarket.
John Maggiore, Boeing managing director of maintenance and leasing solutions, told reporters in an early morning briefing ahead of Aviation Week’s MRO Americas conference that while the analytics brand is not established yet, Boeing has been providing data services for years and thinks it can offer a more-complete solution to the marketplace in coming years.
Maggiore said Boeing can distinguish itself from other big data and analytics providers in the aerospace market because it is an aircraft OEM. Offering big data doesn’t just mean working on the fundamentals of data science—which other providers can master, admittedly—but also making sure the results are deliverable, actionable and acceptable within customer cultures such as individual airlines. “It’s not that easy to do these four things,” he argued.
Maggiore declined to offer Boeing’s financial forecasts, but did assert the number of aircraft under various Boeing analytic offerings have roughly doubled in recent years, and would continue to do so for the next few. He said customers want help figuring out small maintenance issues, as well as large costly problems.
“There is less patience for disruption,” he said of operators worldwide.