PAL Express Q400 - Source Bombardier.jpg

Air Philippines Contracts Bombardier for Q400 Parts Management

Airline's PAL Express brand will be covered by aircraft manufacturer's Smart Parts program.

Bombardier Commercial Aircraft has won an eight-year contract from Air Philippines Corporation, the operator of Philippine Airlines’ affiliate regional carrier PAL Express, to provide component management for the airline's 12 new, dual-class Q400 turboprops.

The manufacturer will provide PAL Express with component management services under the manufacturer's Smart Parts program, which Bombardier Commercial Aircraft launched to provide component management in support of the Q400 and C Series fleets globally. The Smart Parts program now covers more than 170 aircraft enrolled by Q400 and C Series customers.

Bombardier's agreement with PAL Express involves the manufacturer providing comprehensive component MRO services, access for Air PHilippines to a strategically located spare parts exchange pool and on-site inventories based at the airline's main operational hubs in the Philippines.

“We selected Bombardier's Smart Parts program to support the component management requirements for our new Q400 fleet so we can focus on providing quality passenger service on short, inter-island routes while increasing our competitiveness by offering jet cabin comfort on a turboprop aircraft,” says Bonifacio Sam, president of PAL Express.

Philippine Airlines signed a firm order for five Q400s in December 2016 and exercised its purchase rights for another seven during the 2017 Paris International Air Show.

On July 20, 2017, Philippine Airlines took delivery of its first 86-seat Q400 at Bombardier's production facility at Downsview Airport in Toronto, Canada, where the turboprops are manufactured.

That aircraft, which was the world's first dual-class, 86-seat turboprop, started revenue service on July 31, 2017, operating in the PAL Express livery.

“The steady growth in the number of operators who are relying on us to support them with component management solutions is encouraging and reflects the benefits they are gaining via our Smart Parts program,” says Todd Young, vice president and general manager, customer services and Q400 aircraft program for Bombardier Commercial Aircraft.

“Our Smart Parts program furnishes our operators with cost predictability and superior parts availability, and is exceedingly adaptable to meet our customers' varied business models,” adds Young. “It is one of the many services available under the portfolio of the Bombardier FlightAdvantage.”

Headquartered in Manila, Philippine Airlines was the first commercial airline in Asia and has been operating for 76 years.

Operating from hubs at Manila's Ninoy Aquino International Airport, Cebu's Mactan-Cebu International Airport, Clark International Airport and Davao International Airport with a fleet of 88 aircraft, PAL serves 33 destinations in the Philippines and more than 45 destinations internationally.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.