Low-cost carrier AirAsia has chosen Ideagen’s cloud-based Coruson software for safety and risk management. The governance, risk management and compliance (GRC) software—formerly known as Gael Enlighten before a name change in February—is used by companies such as British Airways and Haeco Group for a variety of functions, such as incident reporting and investigation, safety reporting and response, regulatory compliance and quality management.
Coruson, which can be configured to a customer’s unique requirements, will be used by AirAsia’s auditors, risk owners and safety investigators. It also will be accessible to the airline’s pilots, cabin crew and engineers for functions like safety event and hazard reporting. With Coruson, crew and ground operations can use smart forms to report incidents in the field, which will later be investigated and analyzed for the root cause. The software’s risk assessment, modelling and process automation functionality can then be used to prevent recurrence.
According to Captain Ling Liong Tien, AirAsia group head of safety, Coruson will standardize the airline’s safety reporting and quality auditing. “The software will provide us with a modern interface, quick access to all safety data via one system and give us an immediate synopsis of business performance,” he says. “In line with AirAsia’s vision to be a digital airline, safety performance can be measured accurately using a wealth of data.”
He added that the software will be a foundation for AirAsia’s future growth plans. According to the airline, Coruson is fully scalable, so users can be added as necessary and a wider spectrum of data can be captured as AirAsia grows. The software rollout is scheduled to be completed by Q1 2018 and Ideagen says it will take a “train the trainer” approach so that AirAsia can have full ownership of the software’s administration after initial configuration takes place.