United Airlines Moving Tech-Ops Data, Considering New Systems

This big project is one of the last pieces of merging the operations of Continental and United. Airlines frequently save the tech-ops piece as a last step because of the complexity and scope—as well as the process changes that are first required.

MIAMI—United Airlines is doing “dress rehearsals” for migrating its technical-operations data into the Sceptre IT system, according to Mark Miner, United’s managing director for technical operations applications integration.

This big project is one of the last pieces of merging the operations of Continental and United. Airlines frequently save the tech-ops piece as a last step because of the complexity and scope—as well as the process changes that are first required.

The merger of United and Continental occurred in 2010.

Miner says United is starting with migrating material data, which should commence in the third or fourth quarter. Aircraft data—by tail number—will follow, with the last scheduled to enter the system in second-quarter 2016.

Before the airlines merged, Continental used the Sceptre system for maintenance and engineering, and United operated various ones, including AMIS. Although the technical-operations divisions of both had considered adopting newer IT systems before merging, the airlines decided it was too risky to move to a new platform as part of their integration—so the decision was made to first migrate all data into one common platform and then consider future options.

And that time is now.

“We’re exploring options for new systems as well as beefing up Sceptre,” with a new front end, Miner said on the sidelines at Aviation Week’s MRO Americas Conference.

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