Boeing Consolidates Customer Service

Boeing has announced that it is centralising customer support for in-service aircraft at its Boeing Commercial Airplanes Engineering Design Center in Southern California, which currently supports the 707, 717, 727, 757, DC-8, DC-9, DC-10, MD-11 and MD-80/-90 models. Customer support for the 737, 747, 767 and 777 models, as well as commercial product support for the KC-46 Tanker and P-8, will transition from Washington to California by the end of 2015. Of the affected employees in Washington, many will be offered positions with other programmes in the Puget Sound area; others will be able to apply for new positions in California.

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