Airports Invest In Self-Service Check-In

Airports are set to invest $6.8bn in IT infrastructure this year, with the top priorities being self-service check in and mobile apps to provide a more “connected” service for passengers, according to the latest SITA Airport IT Trends Survey.

Airports are set to invest $6.8bn in IT infrastructure this year, with the top priorities being self-service check in and mobile apps to provide a more “connected” service for passengers, according to the latest SITA Airport IT Trends Survey.

SITA polled airports accounting for 42 per cent of total global passenger traffic and found that 86 per cent were planning to invest in “self-boarding” services over the next three years.

According to SITA, nearly three-quarters of airports expect the majority of their passengers to use self-service check-in by 2017.

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