Component Control held its largest Quantum User Exchange, or QUE Group, meeting in July in San Diego. More than 180 customers attended the four-day event, keynoted by Tom Marquez of FAA’ Airworthiness Division. The aim was to help attendees more fully exploit Quantum Control MRO and Logistics software.
Tara Knapp, president of the QUE Group and business process architect at Avmax, said attendees represented “a mix of MROs, shops and distributors.”
The conference sessions gave the strongest users an opportunity to explain how they use different features in the application to enhance their businesses. Knapp says the main topics included integrating Quantum with web services, sales exchanges, shop control, consignment management, process improvement, Quantum portal, Quantum accounting and scrap processes.
“We also had round-table discussions on various topics, including those above, to give users the opportunity to ask Component Control and other Quantum users direct questions about issues they are facing and how to solve them.”
According to the QUE president, the main areas of interest revealed by attendee comments and questions were shop control, part sales and inventory management.
Component Control prefers not to disclose its plans for enhancing its Quantum software at present. But it does plan to add more mobile functions to those already available in its mobile application. E-signatures and electronic approvals are already integrated in the Quantum software.
The QUE Group that Knapp heads has over 300 members.