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Fast 5: UK MRO's New Kid on the Block

Scott Wells, director of Morson Aircraft Engineering Services (MAES), talks to James Pozzi about its line station additions and plans to expand services.

Why did the Morson Group, which specialized in aviation and technical recruitment, decide to enter the MRO segment? 

Within Morson Projects there are a number of clients where our services range from recruitment to fully engineered solutions, and recruitment solutions with a number of clients have evolved in this way. As a recruitment provider in the MRO sector, Morson has around 5,750 engineers on its database. In developing our MRO Part 145 service, we have been able tap into these resources in ways that other MROs cannot, giving us a distinct advantage in an industry where one of the greatest challenges is resourcing.

MAES offers line maintenance services. Does it have any interest in expanding its capabilities, such as heavier checks from designated aircraft hangars? Potentially component or engine work? 

Line maintenance is MAES’ current focus. While there are other areas in which we wish to grow in the future, base maintenance is not something we’re considering. It’s an expensive endeavor in a region that does have a higher cost base than other counties. If you are going to do it in the UK, you need a strong, long-established business model built around some long-term commitments from key customers.

MAES recently opened in Bristol. Which aircraft will be serviced from there and for which airlines? 

We work with Thomas Cook and SmartLynx on their Airbus A320 family aircraft at our Bristol line station, and we will be aiming to work with more operators at this base for summer 2020. It can sometimes be challenging to make line stations work commercially at smaller airports but we are building a strong track record in this area, such as our work at Belfast International where clients can be picked up and combined into successful station operation.

Will MAES seek further approvals in the coming months? 

Definitely. The Pratt & Whitney powered Airbus A320neo is a focus for us as this is going to be a very common aircraft soon. The efficiency that Pratt & Whitney offers will see a number of our operators adopt the type, and we need to be ready to support them.

Can you please provide details about the MAES.mobile application you developed? 

MAES.mobile is our backbone that supports the administration of our business. Its key function is delivering maintenance records and the ability to compete them at the aircraft. When attending an aircraft our engineers use MAES.mobile to complete a customer-specific form to capture the data we and our customers need about the maintenance completed. Engineers take photos of tech log pages (or ETLs) and can send the report directly to the customer without the need to return to the office. MAES.mobile enables us to complete everything in one visit without delay, and alleviates the need to pull pages and scan them to customer back at the office. It also captures our statistics for the aircraft, creating our maintenance records digitally as a source and handling all invoicing requirements.  We have no backoffice staff filing records or doing invoicing. Instead, our engineers do it at the source, unlike any other line maintenance provider.

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