Gulfstream is growing its MRO operations in the U.S. and UK with a cluster of new and expanded service centers, the most recent of which is its new aircraft maintenance facility at Appleton International Airport in Wisconsin.
The 190,000 ft.2 facility, which has been operational since earlier this month, includes hangar space to accommodate 12 Gulfstream G650ER or G650 aircraft. It also houses offices, back shops, general support space and a new sales and design center.
The $40 million investment includes a number of sustainable features, such as a rainwater management system, electrical vehicle charging stations and enhanced control systems for heating and cooling.
According to Derek Zimmerman, president of Gulfstream Customer Support, the facility is the most significant expansion the company has had in its 20 years in Appleton. “It will help us enhance the reliability of our growing fleet, support more customers and elevate their experience, continue to maintain a high level of safety and provide a world-class workplace for our employees,” he adds.
Gulfstream says the new facility has resulted in nearly 100 new jobs at the location with the potential for more in the next few years. Gulfstream offers a broad range of services at the site, including major inspections, structural modifications, major avionics installations and safety upgrades. According to the company, Appleton had nearly 500 aircraft visits in 2018.
In addition to the new Appleton facility, Gulfstream plans to open four more new or expanded service centers this year and in 2020. The facilities will be located in Savannah, Georgia; Van Nuys, California; Palm Beach, Florida and Farnborough, UK.
The Farnborough facility began construction in May and is scheduled to open in the third quarter of 2020. According to Zimmerman, the facility will be the company’s biggest international facility and will serve as its main resource for customers in the London area, although Gulfstream does operate a service center at London Luton Airport which provides line maintenance and AOG services.
In addition to its U.S. and UK service centers, Gulfstream operates a service center in Sorocaba, Brazil. Earlier this month, the company enhanced its customer support in the region by adding Líder Aviação and Aero Rio Táxi Aéreo to its worldwide list of company-authorized warranty facilities. Both companies are now authorized to provide warranty repairs and maintenance services for large-cabin and midsize Gulfstream aircraft. Additionally, Líder is now a Gulfstream-authorized parts dealer for South America to support both scheduled and unscheduled maintenance events.
Gulfstream says approximately 230 of its aircraft are based in Latin Latin America. The OEM’s total worldwide fleet now comprises more than 2,800 aircraft.