Lufthansa Technik (LHT) has landed its first major contract with Arkia Israeli Airlines. The airline has signed a 10-year Total Technical Support agreement covering its three Airbus A321LR aircraft, which Arkia has added as part of its efforts to modernize its fleet.
“We were looking for the best support for our new fleet and we are happy and proud to rely on Lufthansa Technik’s experience and expertise to support the new era of Arkia,” says Nir Dagan, president and CEO, Arkia. The airline has been moving to a full jet fleet for its regional and international routes, adding A321LR and Embraer E-195 aircraft. It plans to add the A330-900 in 2020.
Under the new contract, LHT will provide the airline with engineering, line maintenance and component support—including consumables, expendables and wheels-and-brakes service. The agreement includes Technical Operations Management (TOM), a service package from LHT that integrates all local line maintenance services on a long-term basis.
Under the agreement, mechanics and a station manager from Lufthansa Technik Maintenance International (LTMI) will provide on-site services at the airline’s hub in Tel Aviv, Israel for three years. The LTMI staff will work closely with Arkia to optimize integration of maintenance and engineering services into the airline’s flight operations, preparing its technicians to take over line maintenance after the three-year period. LHT says the permanent presence of its staff within the TOM service package assures a close, well-coordinated working relationship and optimal adaptation of its services to an airline’s requirements.