MRO Holdings also recognized two customer service representatives, one of whom is Hector Hernandez, a senior accounts manager at A.J. Levin. “Hector personalizes what we envision: long-term partnerships based on trust and good communications,” says Tania Ayala, MRO Holdings’ supplier and sourcing manager. Hernandez won the “stocked material” category, and for the non-stock award the MRO recognized Roger Mari of Peerless Aerospace.
MRO Holdings surveyed its purchasing team on supplier attributes such as communications, responsiveness and attitude to ascertain the award winners, says Fidel Tario, the company’s senior manager of purchasing, supplier quality and contracts.