Rolls-Royce Unveils Lessor-Focused Aftermarket Service

Engine OEM will work with AerCap on rolling out LessorCare program later in 2017.

Rolls-Royce has expanded its aftermarket offering by announcing a new services program tailored for leasing customers.

The engine manufacturer said its LessorCare service will unify a range of services under one framework across all Trent engine types, yet will still allow lessors flexibility by lessors to adapt the level of service through the life of the engine.

According to the Derby-headquartered OEM, an agreement would typically cover customer support services allowing access to Rolls-Royce’s network of technical support, publications, and training.

It would also include transition services, giving lessors access to a range of maintenance and availability services, as well as asset management services aimed at helping lessors maximize engine values through their life-cycle.

Rolls-Royce said it is working with Dublin-based lessor customer AerCap on the design and introduction of program, which it expects to roll out to leasing companies later in 2017. It also plans to work with other lessor customers in the development of LessorCare, targeting closer integration between engine services and the lease agreements that lessors have in place with carriers.

Dominic Horwood, Rolls-Royce, director, customers and services – civil aerospace, said: “Rolls-Royce has always been a leader in service innovation and today’s launch of LessorCare is the next step on our journey, recognizing just how important lessors are as our customers.”

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