Commsoft’s OASES MRO software has been picking up speed recently and now has 75 direct customers that, including its MRO clients, support about 110 airlines in 45 countries, according to managing director Nick Godwin.
“We’ve won 19 new customers in the last 18 months,” Godwin notes. “And not all of them are small.”
Among recent OASES wins have been The Czech Republic’s Travel Service-smartwings, with 35 737s and the launch customer for the 737MAX, and India’s Sriwijaya Air, with 47 737s.
Godwin attributes OASES success to transparency, honesty and fair pricing for a functionally rich system that is still simple to implement.
And three years ago, Commsoft decided to establish a private cloud that is now used by 80 percent of OASES customers.
“We have also developed a range of migration tools, and a web-based support team with Service Level Agreement metrics,” Godwin says. “And we have an excellent implementation team.”
Its most recent customer, La Compagnie, had OASES up and running for two 757s six and half weeks after contract signature and a little over four weeks after implementation efforts really began.
Commsoft now has a staff of about 50 people and will produce two to three new OASES releases a year. “We study our competitors extensively and plan to plug in the gaps,” Godwin says.
Next up will be stronger tools for quality management, RFID tools for tool mapping and stock racking and more mobile applications. For MRO customers, Commsoft will also strengthen commercial management, quotation functions and resource planning.